Dead River Company ME

I called Dead River when my heat wasn't working and they sent a technician the same morning. The technician was able to diagnose a frozen pipe, but there wasn't a lot of help in terms of targeting the specific part that was frozen. Another technician from a different company was able to diagnose the...

2 months ago

Couldn’t ask for a better experience with the Auburn location. Ka-Sandra L in the service department provided great customer service, walked us through everything, was super customer focused and made sure we are all set! Also a shot out to Rick the technician, who was very professional, thorough, an...

2 months ago

Before you say I don't have an account, I do. I am very disappointed with the service from this company. We ran out of oil despite following their delivery schedule, and customer service was unhelpful and rude. When I called for assistance, I encountered dismissive attitudes and no solutions, even ...

2 months ago

My family has been a Dead River customer about forty years and my parents were for as long as I can remember. Dead River company has given exemplary service to us all of those years. From prompt deliveries to excellent service on my furnace. They also helped in placing the propane tanks for my gener...

3 months ago

Purchased a new home that had a brand new furnace installed 6/26/25. Dead river is refusing to work on the unit because we do not have an account. Seems wrong. A company of this size should stand behind the product and their workmanship. It’s is 40 degrees out and I have children. It won’t let me ma...

3 months ago